Bigin by Zoho CRM is a pipeline-centric customer relationship management (CRM) solution tailored for small and micro businesses. Designed to streamline customer operations, Bigin offers a user-friendly interface that simplifies managing sales deals, support tickets, customer onboarding, and more. Its mobile-first approach ensures that businesses can access critical information on the go, enhancing agility in operations and decision-making.
With over 30,000 customers across 150+ countries, Bigin has established itself as a trusted CRM solution for small businesses. Its affordability and ease of use make it an attractive option for businesses looking to transition from spreadsheets or legacy CRM tools. Bigin’s integration capabilities with various applications further enhance its value proposition, providing a comprehensive platform for managing customer relationships effectively.
Features:
- Team Pipelines: Manage multiple customer-facing operations within a single account.
- 360-Degree View: Access comprehensive customer information for better decision-making.
- Multichannel Communication: Engage with customers via email, phone calls, WhatsApp, social media, meetings, and forms.
- Automation: Create workflows to automate routine tasks, reducing manual effort.
- Mobile Access: Access Bigin on mobile devices for CRM on the go.
- Integration: Seamlessly sync with Google Workspace and other applications.
- Customization: Tailor the CRM to fit specific business needs.
- Security: Ensure data protection with robust security measures.
Offers:
- Free Plan: A forever free plan with essential CRM features.
- Paid Plans: Starting at $7 per user per month, billed annually.
- Free Trial: 15-day free trial with no credit card required.
Additional Information:
- Blogs: Yes, Bigin maintains a blog for updates and insights.
- Careers Page: Yes, Bigin has a careers page for job opportunities.
- Press Page: Yes, Bigin has a press page for media resources.
- Book A Demo Page: Yes, Bigin offers a demo booking page for personalized demonstrations.
Pricing:
- Pay As You Go: Yes, Bigin offers monthly billing options.
- Lifetime Price: Not specified.
- Free Plan: Yes, a free plan is available.
- Monthly Price: Starting at $7 per user per month.
- Yearly Price: Billed annually at $7 per user per month.
- Enterprise Price: Not specified; custom pricing may be available.
- Starting Price Value: $7 per user per month.
- Min Price/Year: $84 per user per year.
- Max Price/Year: Not specified; depends on the plan and number of users.
- Money-Back Guarantee: Not specified.
Packages and Features:
- Cloud Hosting: Yes, Bigin is a cloud-based CRM.
- WordPress Hosting: Not applicable.
- VPS Hosting: Not applicable.
- Dedicated Hosting: Not applicable.
- Email/Webmail Hosting: Yes, integrates with email services.
- Website Builder: Not applicable.
- Free Domain Offered: Not applicable.
- Shared Hosting: Not applicable.
About Us:
- Company Size: Over 30,000 customers across 150+ countries.
- CEO Name: Sridhar Vembu.
- Director Name: Not specified.
- Company Founded Year: 1996.
- Affiliate Program: Not specified.
Support:
- 24/7 Customer Support: Yes, support is available 24/7.
- Live Chat: Yes, live chat support is available.
- Support Ticket System: Yes, a ticketing system is in place.
- Email Support: Yes, email support is available.
- Phone Support: Yes, phone support is available.
- AI Agent Support: Not specified.
- Reviews URL: Not specified.
- Google Reviews URL: Not specified.
- Trustpilot URL: Not specified.
Contacts:
- Email: support@bigin.com.
- Phone: Not specified.
- WhatsApp: Not specified.
- Office Days: Not specified.
- Office Hours: Not specified.
Social Media:
- Facebook Page URL: Not specified.
- LinkedIn Profile Page URL: Not specified.
- Twitter URL: Not specified.
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