Users are not getting the email for verification

Ticket for: User Verification
0
Users are not getting the email for verification 1
winlight
Feb 23, 2023 06:41 AM 1 Answers
Member Since Feb 2023
Subscribed Subscribe Not subscribe
Flag(0)

Hi,

When the user registers, it shows a message to check their email but they are not getting the email. Am I missing something in the setup? Thank you for your help!

0 Subscribers
Submit Answer
Please login to submit answer.
1 Answers
Sort By:
Best Answer
0
Users are not getting the email for verification 2
Azizul Raju
Feb 23, 2023
Flag(0)

Hi Winlight,
Welcome to PickPlugins.

I can see you're using a custom form. There might be a compatibility issue with the custom form. But first, please check if your mail server is working properly. Then try with the default registration form. Please check this documentation - https://pickplugins.com/documentation/user-verification/faq/no-verification-email/

Sign in to Reply
Replying as Submit