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Ticket for: User Verification
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cas1
Dec 26, 2020 03:57 AM 1 Answers
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Hi,

First, thanks for the plugin!  I just installed it and it seems to be working well except for 2 issues:

First issue is when a user registers and they get the email to verify their email address and click the verify link, it goes to the website correctly, but just displays a white box with a check box inside, but there is no text to say they successfully verified, and there is no way to close this box.  Users have to close the the entire browser tab and then go back to the website again.

Second problem is in the WordPress admin when I click the \"Mark as Verified\" to manually verify a user, it does not change their status to Verified.

Regards,

Chuck

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PickPlugins
Dec 29, 2020
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Welcome to our forum.

popup box issue might happening if your page contain any js error, please check browser console area to see is there any js error is showing, please send me a screenshot of browser console area.

i have checked “mark as verified” its woks fine here

View post on imgur.com

Could you please send me a video walkthrough to regenerate errors.

cas1
- Jan 31, 2021 02:08 AM
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Do you have an estimate when you will use reCaptcha v3 ?

cas1
- Jan 22, 2021 09:24 AM
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Will you have reCaptcha v3 any time soon?

cas1
- Jan 19, 2021 03:36 AM
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Hi,

I fixed the popup box issue by having it to redirect to the Home page after successfully verified account, and turned on auto login. You can try turning these two settings off and see what happens.

The admin "mark as verified” is now working for me. Not sure why it started working, but just glad it's working now.

Will you have reCaptcha v3 any time soon?

Thanks,
Chuck

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