Support reply may delay for 3 weeks due to corona virus outbreak, please send us email to support@pickplugins.com
0
Upgraded to Premium, now plugin does not work 1
maketimetoseetheworld
Aug 31, 2018 07:51 AM 1 Answers General
Member Since Aug 2018
Subscribed Subscribe Not subscribe
Flag(0)

I upgraded to the premium version of Accordions today, after working out I needed more functionality than was offered by the free version.

I followed the upgrade instructions - deactivated the old plugin, uploaded the zip file, activated the premium plugin, entered the license key, green 'active' screen showed.
However now I can't access any of my old accordions, and although I can create a new accordion, I can't make any changes to anything as none of the options (style/content/custom CSS/Tabs Options etc) do not respond when clicked on old or new accordions.

I have cleared the cache and still nothing works.

How can I fix this?

2 Subscribers
Upgraded to Premium, now plugin does not work 1
Upgraded to Premium, now plugin does not work 3
Submit Answer
Please login to submit answer.
1 Answers
Sort By:
Best Answer
0
Upgraded to Premium, now plugin does not work 4
PickPlugins
Aug 31, 2018
Flag(0)

Welcome to our forum.

This is cache issue, please clear browser cache or deactivate any cache plugin installed on your website.

Let me know the update.

Regards

Upgraded to Premium, now plugin does not work 5
PickPlugins
- Sep 02, 2018 09:13 PM
Flag (0)
0

you can send to this email support@pickplugins.com

Regards

Upgraded to Premium, now plugin does not work 6
maketimetoseetheworld
- Sep 02, 2018 08:58 PM
Flag (0)
0

I don't have an option to mark as private – it just says submit

Upgraded to Premium, now plugin does not work 5
PickPlugins
- Sep 02, 2018 08:56 PM
Flag (0)
0

Thanks for your reply,
can you please send me your accordion page url?

Please submit another new answer as private with your login details. please see the screenshot https://imgur.com/a/It7qZcE

3+ more comments. Sign in to Reply
Replying as Submit