Unverified users not being deleted

Ticket for: User Verification
Unverified users not being deleted 1
Jeff Baird
Jul 27, 2023 08:42 PM 1 Answers
Member Since Jan 1970
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Hi, I have activated User Verification. I believe the plugin should delete unverified users after an interval if the settings are correct.

I have set the following:

Enable email verification: Yes

TOOLS menu:
Delete unverified users: Yes
Delay: 90
Delete interval unverified users: 10 minutes
Existing user as verified: No
Existing user as verified interval: 10 minutes

My expectation is that based on these settings, the plugin would (a) check every 10 minutes for unverified users; and (b) delete all unverified users who registered at least 90 minutes ago.

Therefore, there should be no unverified users longer than 100 minutes old. However, I don't see that the plugin has deleted any users. I have changed settings various times, waited many intervals, and still it is not deleting unverified users. Any ideas?

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Unverified users not being deleted 2
Jul 29, 2023

Welcome to our forum.

This is happening because your WordPress cron may not be working correctly. Please check this tutorial, see the section "5. Replace WP-Cron With a Server Cron"


Unverified users not being deleted 3
Azizul Raju
- Aug 12, 2023 10:29 AM
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Hi Gabriel,
Could you share your solution with us? It might be helpful for someone in the near future.

Unverified users not being deleted 4
- Aug 10, 2023 12:28 PM
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Ok, I found the solution in my own question

Unverified users not being deleted 4
- Aug 10, 2023 07:12 AM
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Ive already did this, how can I reset the next schedule deletion?

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