How to add screenshots?

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How to add the attached files?

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Unable to email verify

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Ticket for: User Verification

kok1

Oct 17, 2020 11:14 PM 1 Answers

Member Since Oct 2020

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Hi,
The email verify option of your User Verification plugin isn\'t working for me. The blacklist email domain works great but all user roles are excluded and I can\'t seem to remove them? Any ideas?

The users are still marked as unverified in the \'users\' page however they can still access their accounts even though they\'re not verified.

Thanks,
Kelan

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PickPlugins

Oct 17, 2020

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Welcome to our forum.

Please make sure you enabled the option "Enable email verification"

https://imgur.com/6T8AlYM

i was not able to login on your site, please send me temporary admin access to your site, i will check the issue, send me login info to this mail support@pickplugins.com

Regards