Software status and account changes

We have renamed Post Grid plugin to Post Grid Combo
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Software status and account changes 1
nathan
Dec 10, 2022 01:20 AM 1 Answers
Member Since May 2018
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Hello, I had two licenses set up - one for upsurgerycenter.com and one for advancedorthoandplastics.com. After a recent plugin update on advancedorthoandplastics.com the layout broke entirely. I reached out for support but got no response. I have since decided to remove the plugin from that site and have replaced it with another post grid plugin that works like we want it to. However, I noticed that I was not charged last year for either license, and am unsure why. As of right now, I only want the one license, for upsurgerycenter.com, but I don\'t see a way to update that in my account with you.
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Software status and account changes 4
Azizul Raju
Dec 11, 2022
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Hi Nathan,
There was a bug in our 'renew license' functionality. Please make sure you have the latest version of the post grid installed. If your license has expired, you should get a notification to renew the license. The renew license functionality is working now.

Let us know if you face any issues.
Regards.

Software status and account changes 5
nathan
- Dec 12, 2022 02:15 AM
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As mentioned, we would like to not renew at this time. We have moved to a different plugin.

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