Same issue, never heard back: User verification is enabled but not working

Ticket for: User Verification
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Same issue, never heard back: User verification is enabled but not working 1
cari
Apr 21, 2023 12:54 AM 1 Answers
Member Since Apr 2023
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Hi, I wrote in last week with the issue and never heard back. I have user verification enables but it\'s not sending an email or requiring verification. Please help ASAP, I have spam users creating accounts every day and need to stop them. Thank you.

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Same issue, never heard back: User verification is enabled but not working 1
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Same issue, never heard back: User verification is enabled but not working 3
Azizul Raju
Apr 21, 2023
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Hi Cari,
Sorry for the inconvenience.

Are you using a custom form or a default WordPress form? There might be a compatibility issue with the custom form.

Second, are you using a page builder?
Also, please share your website registration URL so that we can try it.

Regards.

Same issue, never heard back: User verification is enabled but not working 4
cari
- Jun 06, 2023 10:42 PM
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Hi, it’s been quite a while, any update? Thanks.

Same issue, never heard back: User verification is enabled but not working 4
cari
- May 04, 2023 04:37 AM
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Hi, is there any update on this? Please let me know, thanks.

Same issue, never heard back: User verification is enabled but not working 4
cari
- Apr 23, 2023 02:31 AM
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Thanks, I look forward to the fix.

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