Hi, product sides don't seem to want to pull through. Also when I generate the image then it doesn't have the add to cart option.
Welcome to our forum.
Sorry for the late reply
i just checked your admin, i just found settings was not setup correctly, after doing some change designer is working fine now. please check this.
https://www.vertprinting.co.za/designer/?product_id=140&variation_id=142
also you probably missed our documentation for setup product designer.
https://pickplugins.com/documentation/product-designer/faq/display-product-designer/
Regards
Could you please send me the url of product where the issue is happening?
Hi, thanks again for the reply. The add to cart appears to be working fine, but the pages I don't want customize on are still showing it even when set to none and having cleared the browser cache. Is there some other setting i should be aware of?
I had an issue with Slides not showing but discovered you need to make sure an Icon is set for them. Just go back into the template and click on the icon and add something.
We also had the add to cart missing at one point, but this was because we were hiding it on the product page, so we added it back and used CSS to hide it on the product page, and then it showed again on the designer.
It is an awesome plugin 🙂
Hi, thanks for the answer, Icons did indeed sort out my sides issue. How do you mean you had it hidden on the products page? Please give a little more info. I had it working once only and then it stopped for some reason.
Sure, that's after I click customize
https://www.vertprinting.co.za/designer/?product_id=66&variation_id=100
Tis one is the actual product page
https://www.vertprinting.co.za/product/t-shirts-by-vert/