Problem with Email Verification

Ticket for: User Verification
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Problem with Email Verification 1
Anonymous
Feb 09, 2022 03:56 AM 1 Answers
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Hi there - when I am in the WordPress Admin and lookup a user that has asked me to verify their account for them (they didn't receive an email for some reason):

I click on "Mark as Verified" - and nothing happens....what can I do to resolve this or troubleshoot?

 

Thank you!

Brian

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Problem with Email Verification 2
PickPlugins
Feb 09, 2022
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Welcome to our forum.

When "Mark as Verified" link is clicked it should refresh the page and you will see the status message at top

https://imgur.com/KlFijTE

have you checked this?

If you don't see any status message, please refresh the page again and try again.

Also if possible please send me a temp admin access to your site, I will check the issue.

 

 

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