Ticket for: User Verification
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Anonymous
Hi there - when I am in the WordPress Admin and lookup a user that has asked me to verify their account for them (they didn't receive an email for some reason):
I click on "Mark as Verified" - and nothing happens....what can I do to resolve this or troubleshoot?
Thank you!
Brian
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Best Answer
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Welcome to our forum.
When "Mark as Verified" link is clicked it should refresh the page and you will see the status message at top
https://imgur.com/KlFijTE
have you checked this?
If you don't see any status message, please refresh the page again and try again.
Also if possible please send me a temp admin access to your site, I will check the issue.