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Ticket for: Post Grid
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idisposable
Oct 29, 2020 04:21 AM 1 Answers
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Ever since upgrading to the current version of PostGrid 2.0.73 (as shown on WordPress plugin page) + post-grid-pro-3.0.27.zip (as a pro user, and per the suggested upgrade path), my AJAX-driven searches ALWAYS yield no results (200-OK page, but empty).

Something is horribly wrong, please advise.

https://1904labs.com/?s=virtual works, but type anything into the search box and get empty results.

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PickPlugins
Oct 29, 2020
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Welcome to our forum.

Please follow the steps,

#1. if you use any cache plugin please disable and clear server cache if enabled and then clear browser cache and try again.

#, please enable debug and debug log and see if you get any error message from our plugin, please send me the error message screenshot or copy of log file.

If possible please send me a temporary admin access to your site, i will check the issue. send me any login info to this mail support@pickplugins.com

Regards

PickPlugins
- Oct 30, 2020 09:07 AM
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we used default wp_query class to query posts, our plugin doesn't generate any sql commands, i would like to suggest you to create a fresh post grid with default options and see if ajax search is still working or not, also if possible please create a staging site so i can regenerate error to investigate.

idisposable
- Oct 30, 2020 06:01 AM
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As to the installation instructions, that's exactly what I did.

idisposable
- Oct 30, 2020 06:00 AM
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The SQL error is that you are generating bad SQL, looks at the NOT IN () above, there's no list of IDs to exclude

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