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Ticket for: Post Grid
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Anonymous
Aug 04, 2020 08:54 PM 1 Answers
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Hi,

I'm using the post grid pro plugin because it had the option of having different media sources including youtube videos but since the update with the new layouts I cannot change the media source of the media element. the interface shows 4 options instead of all the ones that were previously possible

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PickPlugins
Aug 05, 2020
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Welcome to our forum.

You probably still using older version layout builder, please see the attachment where to edit media sources.

View post on imgur.com

View post on imgur.com

Please see there a button to convert old layout to new layout.

Regards

PickPlugins
- Aug 05, 2020 11:26 PM
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This is interesting, could you please create a new layout and see what's happening. also please make sure you cleared browser cache, try deactivate cache plugin. if possible please send me a temporary admin access to your site, i will check the issue, please send me login info to this mail support@pickplugins.com

Anke van Eijk
- Aug 05, 2020 11:17 PM
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https://imgur.com/a/3PCXVFz

Here is a screenshot: as mentioned 'm using the new layout editor. When I open the media element it only shows 4 options

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