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Ticket for: Post Grid
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Post Grid Pro issue with changing layouts 1
Clay
May 06, 2021 06:49 PM 1 Answers
Member Since Feb 2017
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starting a few days ago,  the plugin will not allow to change the layout. There is a "loading" icon over each layout and it won't allow a new layout to be selected. pls advise

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Post Grid Pro issue with changing layouts 1
Post Grid Pro issue with changing layouts 3
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Post Grid Pro issue with changing layouts 4
PickPlugins
May 07, 2021
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Welcome to our forum.

Could you please send me temporary admin access to your site, I will check the issue, please send me login details to this mail support@pickplugins.com

also please check is there any js error on the layout editor page that may cause the issue.

Regards

Post Grid Pro issue with changing layouts 5
Clay
- May 10, 2021 03:41 PM
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Hi – Its not just the preview image. It wont let me change the layout either. Did you try to change the layout?

Post Grid Pro issue with changing layouts 6
PickPlugins
- May 10, 2021 11:14 AM
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Hi, I just checked your admin, i can see editing layout is working fine, but the preview image is showing loading, because we have removed the preview image URL which was previously set external URL of imagur.com, recent security reviews team of wordpress.org force us to remove all external image link. Hope you understand. we will fix this issue later plugins update, but your post grid layout should work fine.

Post Grid Pro issue with changing layouts 5
Clay
- May 08, 2021 04:26 PM
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Hi – Thank you. Just set up admin access and sent info to your email. Pls let me know when you have next steps.

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