I have a Post Grid pro license. However, when I try to import a layout, I get the message "Importing Layouts Only avilable in Premium After import the layout you customize and make your own."
I have double checked that my license is active and entered into WordPress.
Can you advise?
Hi Adamcallroberts,
There is an issue with the pro version you're using. Please follow my instruction to replace your pro version plugin and don't worry you'll not lose any of your saved data.
Step one: From your WordPress dashboard go to Installed Plugins section and deactivate and delete your current version of post grid combo - pro
Screenshot: https://i.imgur.com/3QpQdx3.png
Step two: go to this URL https://pickplugins.com/my-account/downloads and download the latest version of post grid combo - pro . (v3.3.2)
Step three: From your WordPress dashboard go to Plugins => Add New and updaload the newly downloaded version. Don't forget to activate it.
Screenshot: https://i.imgur.com/p3ApmeN.png
and you're good to go!
Please let us know the update or ask if you need any kind of help.
Regards.
Hi Adamcallroberts,
sorry for the inconvenience.
There is a bug! But no worries, our team is currently working on this issue and will update the plugin today.
Don't hesitate to ask if you face any more issues. Our dev team is continuously working on the background and will fix your issues asap.
Hi Giles,
We’ve fixed the issue. Please give it a try.