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Ticket for: Team Showcase
php problem emergency 1
Hillyer Lang
Jul 19, 2019 11:23 PM 1 Answers
Member Since Jul 2019
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You disabled the plugin because it was not supported on my php. I updated the php, reactivated the plugin, and now all of my information is lost. How can I recover the information which took me an incredible number of hours to create? Thank you in advance for your quick response! This is an emergency for me and my client!

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php problem emergency 4
Jul 19, 2019

Welcome to our forum.

Please enable debug log on your site and check the .log file to see the error,

I just checked your admin, i can’t see you are using our team plugin, can you please tell me which plugin you installed on your site? did you remove it?



php problem emergency 5
Hillyer Lang
- Jul 20, 2019 12:34 AM
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Thank you for your response. I am not savvy enough to enable debug log and check the .log file.

I just re-added and activated the plugin labeled Team Showcase. No information there.

The php has been updated to 7.0.

Thank you for your help!

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