Ticket for: Team Showcase
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Hillyer Lang
You disabled the plugin because it was not supported on my php. I updated the php, reactivated the plugin, and now all of my information is lost. How can I recover the information which took me an incredible number of hours to create? Thank you in advance for your quick response! This is an emergency for me and my client!
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Welcome to our forum.
Please enable debug log on your site and check the .log file to see the error,
I just checked your admin, i can't see you are using our team plugin, can you please tell me which plugin you installed on your site? did you remove it?
Regards
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Thank you for your response. I am not savvy enough to enable debug log and check the .log file.
I just re-added and activated the plugin labeled Team Showcase. No information there.
The php has been updated to 7.0.
Thank you for your help!