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Ticket for: User Verification
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Isabel
Mar 25, 2019 07:40 PM 1 Answers
Member Since Mar 2019
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Hi there,

I have just installed your plugin and have a few issues. My website uses woocommerce's login/register forms exclusively and I the user registering is not receiving the verification email even though I created the page with the [user_verification_check] shortcode and chose it under settings.

Is the plugin meant to work when the website does not use the wordpress default loging/register forms and uses woocommerce's instead like mine?

Also the Recaptcha is not working. I see the box on the login/register forms but if I do not click it, it proceeds anyway. I was expecting to see an error saying I must tick the box that I am human.

Look forward to hearing from you.

many thanks,
Isabel

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PickPlugins
Mar 25, 2019
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Welcome to our forum.

Can you please send me your register page url. i will try it.

Regards

PickPlugins
- Mar 29, 2019 08:52 AM
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Hi, it's showing me an error when not checked the reCaptcha, please see the screenshot https://imgur.com/rH5yy4f

But in your site, i see its not behaving default, but registration vai ajax which is custom made registration method need to integrate 'woocommerce_process_registration_errors' or 'registration_errors'

https://codex.wordpress.org/Plugin_API/Filter_Reference/registration_errors

you should contact your theme author or the dev of registration from.
Regards

Isabel
- Mar 28, 2019 04:57 PM
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hi there,

Do you have any updates for me on this?

thank you so much

Isabel
- Mar 26, 2019 04:58 PM
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Hi,

Issue 1 (receiving verification email): resolved as mentioned above
Issue 2: recaptcha: it still does not work for me, I just filled in the woocommerce registration form and DID NOT tick the recaptcha box asking if I am human, and it registered me anyway without detecting the box needed to be ticked. Please try again and do not tick the box.
Issue 3: I set the redirection to the my account page and I can see the verification message originally set to "Hey, thanks for verification". So that message is working. But I can not see the registration success message, ie. after filling the woocommerce registration form something that tells the user to go check their email account and click on the activation link so they know they need to do that before being able to login.

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