Ticket for: User Verification
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Anonymous
I downloaded your email verification plugin but so far I'm not having any luck using it. I'm testing with an email address, and I created an account but it won't let me login and says I need to verify my account, but I haven't received a verification email. I tried resending it a couple of times, but no luck.
I'm using Login/Signup Popup, and your plugin mentions it in its details, so I was hoping it would work.
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Hi,
First, please check if your mail server is working properly. You can deactivate our plugin and then try registering a new user to check if you're getting the email.
If it's working properly, share your website registration URL so we can take a look.
Regards.
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