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Ticket for: Accordions
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Emma
Apr 09, 2019 05:27 PM 1 Answers
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In preview mode the accordion looks to have all tabs closed and can be opened and collapsed but when I insert the shortcode to a page it is loading on the page with every tab open. They tabs are not clickable either, despite having set options to clickable and collapsible. Is there something I am missing?

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PickPlugins
Apr 09, 2019
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Welcome to our forum.

This is probably js error on your page, if you please send me your page url then i could check the issue.

Regards

PickPlugins
- Apr 10, 2019 10:42 PM
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I just checked your page can see there is a js error on your page,

https://imgur.com/FQbsmHd

$(…).accordion is not a function

this is issue is happening when script files loaded on footer, you will need to load accordion.min.js file loaded on header.

https://imgur.com/8zQ88r4

Please check if you used any plugin that might load script file on footer, try disable 3rd party plugin one by one.
Regards

Emma
- Apr 10, 2019 02:07 PM
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Hi, thank you for your reply.

Sure, the URL is https://www.parentingni.org/parents/helpline/

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