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Ticket for: Product Designer
Sep 04, 2020 09:29 PM 1 Answers
Member Since Sep 2020
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Hello.  I just installed the free version of your product designer as a test.  I have followed instructions in your documentation by first creating a Designer page with the shortcode.  Your instructions then say to go to the menu PRODUCT DESIGNER > TEMPLATES   however this TEMPLATES menu does not exist.  Even when I go to the Product Designer main menu page the only options in tabs to the left are General / Tour Guide / Help & Support / Buy Pro.

Is there no working free version of this plugin?  If so, where is documentation?  I would like to test this prior to purchasing the free version, however as of now I see no reason to buy anything since the plugin is not working.

Thank you.

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Sep 04, 2020

Found.  Solved.  The TEMPLATE menu is not under the PRODUCT DESIGNER main tab in wordpress left menu bar.  It is separate tab up higher in the menu bar.  Suggestion would be to force this TEMPLATE menu to nest in the PRODUCT DESIGNER tab.

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