Hi there,
I am hoping you can resolve this quickly. We purchased the Pro version yesterday and have since created just on 100 accordions. Some of which are destined to be nested (why we bought Pro)
Now I try nest an accordion (as the FAQ) and all that happens is that the shortcode displays in the content.
If I deactivate Pro I get the message to buy Pro to nest accordions.
When I activate Pro only the shortcode displays...
I recall reading some where that the Pro shortcode has a pro prefix...is this correct?
Please can you assist resolve this issue asap?
Welcome to our forum.
i was able to login your site, could you please tell which accordion you are trying? if possible please share Teamviewer access, i will available in next 8 hours.
Regards
Hi there,
Please can I get a reply about a refund? During the time of no reply, I have had to find another solution which works out the box. To date Pick Plugins accordions don't work (as described) and there is basically no support. Looking at other comments on wp.org for this plugin there seems to be a lot of recent problems.
Hi there,
Sorry, but I am going to have to ask for a refund. There hasn't been any further response and the nested accordions aren't working as described. Well, embedded in a page they don't work at all. I have had to use another plugin which purchased and using without a problem.
Sorry for delayed reply, all of our faults, we will send you to refund,
we have updated our documentation,
https://pickplugins.com/documentation/accordions/faq/how-to-create-nested-accordion/
Please note i just sent you refund.
Regards