Latest version of hte plugin causes whole userlist in admin area to disappear (no results listed)
Users are still on the system, header shows correct number of users registered but table is empty with "no results" shown and no way for filters to fix this.
Latest version of wordpress and latest updated version of plugin.
Had to revert to backup to fix but cannot update plugin
Hi,
you're probably using an older version of PHP, maybe 7.4 or older. For a temporary fix, please update your PHP version. Our team is working to make it compatible with the older version.
The forum appears to be broken, I cannot ask any new questions, it just does not load the form when I click “new question”, just refreshes the page.
I also note that the option to delete unverified users is not working either. I have it set to hourly but after 24 hours none of the unverified spam users were deleted?
Yes I am on 7.4 but cannot update as it is shared with a Joomla 3 site that requires 7.4 to function
Hi,
To create a new support ticket, please use this link: https://pickplugins.com/create-support-ticket/
If you are experiencing issues with your PHP version, please roll back to the previous version of the plugin if you are unable to update your PHP version. We will release an updated version within a couple of days.
To delete unverified users, first ensure that the cron is working correctly on your WordPress site. To verify this, please try deleting unverified users by execute cron manually. Here are the steps to do that:
1. Install and activate the plugin “Advanced Cron Manager” by BracketSpace.
2. Navigate to Tools => Cron Manager and search for the option named “user_verification_delete_unverified_user”. Please confirm if it’s present and check the scheduled time.
Screenshot – https://imgur.com/Ks8gyaQ
You can also try to execute it immediately by clicking on the “Execute Now” button.
Kindly let us know the status after performing these steps.