Issue with Pro account

Dear Sir,

I am writing to inform you that on February 17th, we purchased your annual license. Unfortunately, we are currently experiencing difficulties connecting your product to our WordPress website.

Despite our attempts, we have not been able to successfully integrate it, and we have not received support through other channels. We would appreciate your assistance in resolving this issue as soon as possible.

Please let us know how to proceed or if you require any additional information.

Thank you in advance for your support.

Kind regards,
Ettore