All of a sudden, we're no longer able to make changes to our accordions. All of the HTML markup and links within each accordion just disappear when we make changes to any tab. Has anyone experienced this? If so, what was your solution? We haven't made any updates or changes to the site. Link to screenshots: https://drive.google.com/drive/folders/19QWgv4D2GusDZTRxqES3kjPr7hHEwPoW?usp=sharing
1) how it looks on site
2) backend before update
3) how client tab should look
4) after only hitting the update button. all HTML lost.
My settings do not have that option. Here's a link to a screenshot of my settings panel: https://drive.google.com/file/d/1QX9wPT9b0nq2HqbMFmxt5QMVqHk0DWQR/view?usp=sharing
Please advise.
Welcome to our forum.
Make sure you enabled the option "Enable wpautop", see the screenshot
https://imgur.com/ckBMdDF
Let me know the result.
Regards
No, that setting is, was, and has always been set to YES. Additional settings info: site is running accordion v.2.2.32, WP v.5.7.1, PHP 7.3.27. Please let me know if there’s anything else you need to resolve this issue.
Does this solve the issue?
I’ve not received any additional instructions on how to resolve this sudden issue with the accordion plugin. I see there are others who have this problem going on. Has anyone resolved this? Please let me know.