Ticket for: Job Board Manager – Job Alerts
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homeworknbase
Some emails do not work although they are enabled. They notify the email the page has, but not the users. For example, when a message is sent from candidate to company, the company is not notified and viceversa. I have not modified anything in the emails. Tried reseting but its stil the same result.
The emails that don't work are related to submitting applications, comenting, or hiring.
But what is more strange is that for example when a job is edited or posted, that works and sends the email to the company.
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Welcome to our forum.
have you checked/enabled the emails options? please see the screenshot
https://imgur.com/XY4K15Q
https://imgur.com/N5eAKKN
Let me know the result.
Regards
I revised the emails and I apologise. The emails do work, but not all. The emails that don't work correctly are only two. The application email and the chat email.
The application email does not notify the Employer, but works with the copy to the admin_email.
The chat email does not notify the employer ( when the candidate sensds a message) but notifies the candidate when an employer sends a message.
Please I need help urgently. Does anyone know how to solve this!?