Download not showing in account after payment

We have renamed Post Grid plugin to Post Grid Combo
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Download not showing in account after payment 1
doberry
Nov 27, 2017 10:08 AM 1 Answers General
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I ordered your pricing table plugin over 30 minutes ago. The payment was processed through 2Checkout. Nothing has showed up in my account. What does it take for this to become available? I'm happy to provide my receipt if needed. Thank you, Denise

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PickPlugins
Nov 27, 2017
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Welcome to our forum.

I hope you already have solved by email support, although may others facing same problem so here is why this is happening.

This is temporary, we used http://2checkout.com as payment gateway when you pay via http://2checkout.com it will check fraud for payment verification, it will take time, at-least 15 minute up-to an hour, don't worry, your money won't lost. once fraud checking pass it will automatically marked your order as completed. i hope you understand.

Regards

Download not showing in account after payment 5
PickPlugins
- Nov 27, 2017 10:25 AM
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addition… in case your order is cancelled please wait we will review manually your order and take necessary action.

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