Bug Report – Blank Screen on “Validate Emails on Post Comment” Feature

Ticket for: User Verification
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Bug Report – Blank Screen on "Validate Emails on Post Comment" Feature 1
Mu'izzuddin Ismail
May 06, 2025 08:29 AM 0 Answers
Member Since Jan 1970
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Dear User Verification Support Team,

Assalamu’alaikum and warm greetings.

I am currently using your plugin for email verification on my WordPress site. I encountered an issue that I hope your team can assist with.

In the Email Validation settings, under the section titled “Validate Emails on Post Comment”, when I toggle the option to “Yes”, a new input field appears labeled “Comment from Notice”.

However, whenever I try to type anything into that field, the entire screen turns blank and becomes unresponsive. I have tested this multiple times and the same issue persists. It appears to be a bug within the plugin UI/UX or JavaScript rendering.

Would you kindly look into this and advise on any possible fix or update required? I’m happy to provide a screen recording or grant temporary access if needed.

Thank you for your attention and kind assistance.

Warm regards,
Mu’izzuddin Bin Ismail
CEO, VIONAVI | myakademik.com

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