Asking for a refund

My order
[Order #41327] (January 7, 2021)

I have already contacted you several weeks ago with no answer.

I ordered the woocommerce slider but after several attempts, it doesn't work on my 5.6 wordpress site.

I'm very disappointed of your support. As this eshop was for a client, I could of course not offer to wait 3 weeks for an answer! I had to take another option for this website.

So FOR THE SECOND TIME, I'm asking for a refund of my order.

Sorry but the the next step will be to ask VISA to enquire about your quite fraudulent business.

And sorry, but I don't share access to my wordpress site administration.

Thanks

F. Gilles