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Activation key not working

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Ticket for: User Verification
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Activation key not working 1
hata
Mar 28, 2019 02:36 PM 1 Answers
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I brought a theme that use buddypress plugin and it seems like buddypress email verification function has been disabled in this theme. So I installed user verification plugin and setup shortcode on activation page.

I test registered an account and got email with link like https://pubject.com/activate-your-profile/?activation_key=c7fd6596c6048b013c4ea74760ba68bd

but the account cannot be verified and the key c7fd6596c6048b013c4ea74760ba68bd is not working.
Is it buddypress also generated a key that cause the problem?

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Activation key not working 4
PickPlugins
Mar 28, 2019
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Welcome to our forum.

The form i see on your "Activate Your Account" page does not come from our plugin, probably use 3rd party shortcode,

https://imgur.com/ML3c0ZE

Can you please send me temporary admin access to your site, i will check the issue.

Regards

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