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Ticket for: User Verification
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hata
Mar 28, 2019 02:36 PM 1 Answers
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I brought a theme that use buddypress plugin and it seems like buddypress email verification function has been disabled in this theme. So I installed user verification plugin and setup shortcode [user_verification_check] on activation page.

I test registered an account and got email with link like https://pubject.com/activate-your-profile/?activation_key=c7fd6596c6048b013c4ea74760ba68bd

but the account cannot be verified and the key c7fd6596c6048b013c4ea74760ba68bd is not working.
Is it buddypress also generated a key that cause the problem?

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PickPlugins
Mar 28, 2019
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Welcome to our forum.

The form i see on your “Activate Your Account” page does not come from our plugin, probably use 3rd party shortcode,

View post on imgur.com

Can you please send me temporary admin access to your site, i will check the issue.

Regards

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