Accordions not collapsible / Order #22209

Ticket for: Accordions Combo
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Accordions not collapsible / Order #22209 1
info214
Mar 30, 2019 03:34 PM 1 Answers
Member Since Jun 2018
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Dear Sirs and Madames,

Since this morning I can not fold in or fold out any of my accordions in the frontend (www.ste) anymore, they are all automatically unfolded and the button "Display expand / collapse all button" does not work either.

Here are all Accordions when loading the page to be unfolded, there is no button "Display expand / collapse all button" inserted:

PREISE

Here are all Accordions folded when loading the page, the button "Display expand / collapse all button" is inserted:

FAQ

I have also installed the new version (3.2.8) for testing purposes, which unfortunately did not solve the problem.

I urge for help!

Many Thanks!

Yours sincerely
Stefan Wolff

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Accordions not collapsible / Order #22209 4
PickPlugins
Mar 30, 2019
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Welcome to our forum.

I can see you have disabled the right click, can you please enable it,

Regards

Accordions not collapsible / Order #22209 5
PickPlugins
- Apr 14, 2019 12:41 AM
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I just checked your admin,

I can see your installed plugin "WP Google Map Pro " cause the issue,

When i deactivate this plugin accordion plugin is working fine, unfortunately, this doesn't show any error on console area so i unable to find why this is happening.

Regards

Accordions not collapsible / Order #22209 5
PickPlugins
- Apr 13, 2019 12:12 AM
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HI, sorry for the late reply, sorry i didn't receive your admin access, you can send to this mail support@pickplugins.com or create another support ticket with fill the admin access fields.

Regards

Accordions not collapsible / Order #22209 7
info214
- Apr 11, 2019 04:35 AM
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Hello,

have you already found out something?
I myself have no solution yet.

I already sent you the admin access data via the contact form, did not you receive it?

I ask for help!

Thanks and regards
Stefan

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