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lovelacen
Jul 20, 2017 12:18 PM 1 Answers General
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I just downloaded and installed the latest version of the accordion and placed the shortcode on my page but it isn't collapsing.  There are two locations where I can adjust the collapsible setting and they are both "True".

I don't believe I have a compatibility issue as there are no other accordion type widgets installed or included in my current theme.  I also noticed that the shortcode has a spelling error - [accordions_pickplguins id="..."] - which has been copied/pasted exactly as such into my page.

The content is displayed on my page but is not functioning.  I appreciate the help.

Thank You.

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PickPlugins
Jul 20, 2017
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Welcome to our forum.

Have you used any page builder to your page? also please check there any js error on your page. please send me your accordion page url, i will check the issue.

Regards

PickPlugins
- Jul 21, 2017 09:04 AM
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Please use the shortcode under text widget, not in Editor widget. let me know if you can solve the issue.

Regards

Mark
- Jul 21, 2017 02:51 AM
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Oh yes, I also forgot…. I am using SiteOrigin Pagebuilder with the Flaton Pro Theme.

Mark
- Jul 21, 2017 02:50 AM
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I experienced the same problem with WordPress 4.8. See for example the following URL: https://www.dosamigos-homepage.nl/ontwikkelomgeving/en/solo/renaissance/anthony-holborne/

The same phenomeon occurs on the other pages with Accordions

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