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Ticket for: Accordions
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Accordion create a conflict with third party shortcode (Bookly plugin) 1
Lara Kreisz
Jul 29, 2019 07:10 AM 1 Answers
Member Since Jul 2019
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Dear support team,

I bought your plugin a few days ago and I love it. The only issue, I am facing, is, that it creates a problem with the Bookly plugin. I have made a short video for better understanding the issue.

You can view the video here:
https://cuteberry.de/wp-content/uploadsScreenRecord_2019-07-28-00-53-13.mp4
Probably, you need to login to my website first bevor you can view the video.

Kind regards
Lara

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Accordion create a conflict with third party shortcode (Bookly plugin) 5
PickPlugins
Jul 29, 2019
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Welcome to our forum.

Hi, i unable to watch your video, have tried to watch from dashboard and via url nothing load the video.

i have tested accordion here, seems to works fine

https://cuteberry.de/?page_id=2347&preview=true

you can upload the video on youtube for temporary.

Regards

Accordion create a conflict with third party shortcode (Bookly plugin) 6
Lara Kreisz
- Aug 01, 2019 01:23 PM
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Many thanks for your answer. Where can I send you a copy of the Bookly plugin? Pls could you provide me an email address or something like that?

Kind regards
Lara

Accordion create a conflict with third party shortcode (Bookly plugin) 7
PickPlugins
- Aug 01, 2019 08:01 AM
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Hi, i just checked your videos, can see there is js error come from "bookly-responsive-appointment-booking-tool" plugin, please see the screenshot
https://imgur.com/75iNlzA
you should fix this issue first, customer fields will work after fixing this issue. i am not sure is this happening because you are using shortcode under accordion plugin. if you please send me a copy of bookly plugin then i could try with it on my testing site.

Regards

Accordion create a conflict with third party shortcode (Bookly plugin) 6
Lara Kreisz
- Aug 01, 2019 05:52 AM
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Dear support team,

I'm not sure, are you investigating the problem or should I look for another accordion solution?

I'm asking because I'm working on a project with a deadline, which need to be finished on time.

Kind regards
Lara

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