Freshsales, developed by Freshworks, is an AI-powered customer relationship management (CRM) solution designed to streamline sales processes and enhance customer engagement. It offers a comprehensive suite of tools that enable businesses to manage leads, contacts, accounts, and deals efficiently. With features like AI-driven insights, customizable pipelines, and integrated communication channels, Freshsales empowers sales teams to close deals faster and build stronger customer relationships.

The platform’s intuitive interface and robust automation capabilities make it suitable for businesses of all sizes. Freshsales integrates seamlessly with other Freshworks products, providing a unified ecosystem for managing customer interactions across various touchpoints. Its scalability and flexibility ensure that as businesses grow, Freshsales adapts to their evolving needs, making it a valuable asset for driving revenue and fostering customer loyalty.

Features:

AI-Powered Insights: Leverage artificial intelligence to gain actionable insights and prioritize leads.
Lead, Contact, Account & Deal Management: Organize and manage all your customer information in one place.
Customizable Sales Pipelines: Create multiple sales pipelines tailored to your business processes.
Integrated Email and Phone: Communicate with clients directly through the CRM.
Sales Sequences: Automate follow-ups and nurture leads with personalized email sequences.
Workflow Automation: Streamline repetitive tasks to enhance productivity.
Visual Sales Pipeline: Track deals with a visual representation of your sales process.
Reports and Dashboards: Access real-time analytics to monitor performance.
Mobile App: Manage your sales activities on the go with the mobile application.

Offers:

Free Plan: Suitable for small teams, offering essential CRM functionalities for up to 3 users.
Growth Plan: Starting at $9 per user/month (billed annually), designed for growing teams with advanced features.
Pro Plan: Starting at $39 per user/month (billed annually), offering comprehensive CRM capabilities for large teams.
Enterprise Plan: Custom pricing for enterprises requiring advanced customization and control.

Additional Information:

Blogs: Yes, Freshsales provides a blog with insights and updates.
Careers Page: Yes, Freshworks has a careers page for job opportunities.
Press Page: Yes, Freshworks maintains a press page with news and announcements.
Book A Demo Page: Yes, Freshsales offers the option to book a demo.

Pricing:

Pay as you go: Not available.
Lifetime Price: Not available.
Free Plan: Yes, available for up to 3 users.
Monthly Price: Yes, available; starts at $15 per user/month for the Growth plan.
Yearly Price: Yes, available; starts at $12 per user/month (billed annually) for the Growth plan.
Enterprise Price: Yes, custom pricing available.
Starting Price Value: $12 per user/month (billed annually) for the Growth plan.
Min Price/Year: $144 per user/year for the Growth
Max Price/Year: Custom pricing for the Enterprise plan.
Money-back Guarantee: Not specified.

Packages and Features:

Cloud Hosting: Not applicable.
WordPress Hosting: Not applicable.
VPS Hosting: Not applicable.
Dedicated Hosting: Not applicable.
Email/Webmail Hosting: Not applicable.
Website Builder: Not applicable.
Free Domain Offered: Not applicable.
Shared Hosting: Not applicable.

About Us:

Company Size: Freshworks has over 4,000 employees.
CEO Name: Girish Mathrubootham.
Director Name: Not specified.
Company Founded Year: 2010.
Affiliate Program: Not specified.

Support:

24/7 Customer Support: Yes, available.