User verification – admin getting a copy of outbound user verification emails

Ticket for: User Verification
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User verification - admin getting a copy of outbound user verification emails 1
FCSA_Tech
Jan 04, 2024 01:14 AM 1 Answers
Member Since Jan 2024
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When a user verification takes place, the plugin is sending a copy of the user email to the site admin. Is there a way to switch this off? We use an SMTP mailer and the email sent to the user is already in out sent folder - we don't need an "extra" copy of user emails sent to the admin.

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User verification - admin getting a copy of outbound user verification emails 2
Azizul Raju
Jan 11, 2024
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Hi,
I'm truly sorry for the late response, it's unacceptable and doesn't reflect our usual level of support. I sincerely apologize for any inconvenience it may have caused.

Now, To resolve the issue, you can easily check if any email addresses have been accidentally added on the Email Bcc option. Just head to the "Email Templates" section and look for the "New User Registration" section within it. Once there, locate the "Email Bcc" option and see if any addresses are listed. If there are, simply remove them and try again.
Screenshot: https://ibb.co/JjNtB8S

Please let me know if this resolves the issue for you. If not, I'm happy to dig deeper and help you find a solution.
Regards.

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