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Ticket for: User Verification

Jeff Baird

Jul 27, 2023 08:42 PM 1 Answers

Member Since Jan 1970

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Hi, I have activated User Verification. I believe the plugin should delete unverified users after an interval if the settings are correct.

I have set the following:

EMAIL VERIFICATION MENU:
Enable email verification: Yes

TOOLS menu:
Delete unverified users: Yes
Delay: 90
Delete interval unverified users: 10 minutes
Existing user as verified: No
Existing user as verified interval: 10 minutes

My expectation is that based on these settings, the plugin would (a) check every 10 minutes for unverified users; and (b) delete all unverified users who registered at least 90 minutes ago.

Therefore, there should be no unverified users longer than 100 minutes old. However, I don't see that the plugin has deleted any users. I have changed settings various times, waited many intervals, and still it is not deleting unverified users. Any ideas?

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PickPlugins

Jul 29, 2023

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Welcome to our forum. This is happening because your WordPress cron may not be working correctly. Please check this tutorial, see the section "5. Replace WP-Cron With a Server Cron" https://www.hostinger.com/tutorials/how-to-fix-wordpress-missed-schedule

Azizul Raju

- Aug 12, 2023 10:29 AM

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Hi Gabriel,
Could you share your solution with us? It might be helpful for someone in the near future.

alipio.s.gabriel

- Aug 10, 2023 12:28 PM

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Ok, I found the solution in my own question

alipio.s.gabriel

- Aug 10, 2023 07:12 AM

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Ive already did this, how can I reset the next schedule deletion?