Post Grid Pro – Lost License and not working

Ticket for: Combo Blocks
Post Grid Pro - Lost License and not working 1
Mar 08, 2023 05:55 AM 1 Answers
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We purchased a license for Post Grid Pro on April 28, 2021.
The order Id was #44077

The billing info was as follows:

Anthony Giancarli
199 Lawrenceville Pennington Road
United States (US)

After a failed attempt to update the Post Grid Combo plugin and the restoration of a backup,
we were able to get Combo updated by deleting it and reinstalling it.

However, somewhere in that process, we lost the setting for the Post Grid Pro license.

Unfortunately, while we do have the purchase receipt, we do not have the license key.

At the moment, if Post Grid Pro is activated, Post Grid Combo does not work.
I'm not sure if the missing license key is the reason why, but for now, we have
Pro disabled.

If we can, we'd like to get the Pro license key restored, and get both Combo and Pro working properly.

I have not supplied the credentials for our WordPress site at this time, because I'm hoping that restoration
of the license key will straighten everything out.

If you do need to access the site, let me know, and I'll supply the credentials.


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Post Grid Pro - Lost License and not working 2
Azizul Raju
Mar 08, 2023


Welcome to PickPlugins.

Please check your email inbox. We've sent you the license key and the latest pro version. Please make sure you have installed the latest free and pro versions of our Post-Grid-Combo. Currently, the latest free version is 2.2.34, and the pro version is 3.3.6.


Post Grid Pro - Lost License and not working 3
Azizul Raju
- Mar 13, 2023 07:57 AM
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We did send you an email to ‘’ five days ago. However, we sent you another email that you’re using to create this support ticket. Please check.

Post Grid Pro - Lost License and not working 4
- Mar 12, 2023 11:27 PM
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Thanks, but we did not receive the email (we did check our spam folder – not there either ) – what email address did you send it to?

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