Ticket for: Combo Blocks
0
Peter Leuenberger
The filtered menu does not work. No posts are displayed.
The pagination is also not visible although "Normal Pagination" is set.
Everything was working fine until a few days ago. Can you help me?
Best regards Peter
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1 Answers
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Hi Peter,
I can see you've enabled the Masonry option. Please note that Masonry will not work for the filterable grid. Please turn off the option.
Go to Edit mode of your post grid.
Under Masonry, you can find an option called Masonry enable. Just set its value to No.
Screenshot: https://i.imgur.com/k8CkBYT.png
Let us know if it helps.
Regards.
The grid works, but the filter and pagination no longer work.
Why does it appear to me:
Your Post Grid plugin license has expired, please
Do I have to pay again?
Did you get the access data for WordPress?
Under Grid settings, could you please try to use column number instead of pixel value?
Screenshot: https://i.imgur.com/57jW6jV.png
Replying as
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Hi Peter,
Sorry for my late reply.
We had an issue with our ‘Filterable Grid,’ but finally, we have fixed the issue and updated both the free(v2.2.12) and pro(v3.2.38) versions. To fix your issue, please install the latest pro version, 3.2.38.
In order to get the pro update, you’ve to include the license key under settings. Screenshot: https://i.imgur.com/silBGHq.png
You’ll get a notification for updates if you’ve included the license key. If you missed the notification, then from your WordPress dashboard => Updates, and click on the ‘check again’ link. Then check the pro version and update.
Screenshot: https://i.imgur.com/ihHgI35.png
What if your license has expired?!
If you’re seeing this message, that means your license is expired, and you’ve to renew. There was a bug in our ‘renew license’ functionality, but now we’ve fixed the issue.
If you don’t want to renew still, we’ll provide you with the latest pro version because the last pro version was not stable. But you’ll not get our future updates.
Let us know your decision.
Regards.