I have just purchased the upgrade. Following instructions for upgrading, I removed the old free version of the plugin and installed the new one from the zip folder I had downloaded. I activated the plugin using the code I received via email. But the plugin is now not working anymore. When I click on one of my accordions I had previoulsy created with the free version, I cannot change anymore to the "content" tab or any other tab. Just nothing happens when I try to click on them. Also on the websites where I had embedded the accordions, they are now unfolded and don't fold again when I click on them. Any help appreciated to fix this issue. I received version 3.1.20 for download.
Welcome to our forum.
Please check if you have installed any cache plugin. try with deactivate cache plugin or debug your admin dashboard or accordion page for jQuery error.
Also please send me your link.
Regards
I finally found the solution. I simply had to reload the page after having installed the pro version. I had moved back to the trial version in the meantime and just reinstalled the pro version now again. I had the same problem as described before initially. But as you gave me the hint with the cache I tried reloading the page using the normal browser button to do so. Now things work properly.
Many thanks for your hint
Glad to know the issue is solved.
Regards