Hello,
I just ordered Combo Blocks - Personal - Yearly to renew an old license that had expired by mistake. I couldn't take advantage of any offers (the renew button doesn't work, the EARLYBIRD code advertised on your site doesn't work) but decided to buy it anyway.
I bought it for $39 and was charged correctly for that amount by Lemon Squeezy, but then I received not one, but TWO invoices (orders #94938 & #94940), both of them for $79 each!
I need an invoice for my business, which I managed to generate and download from Lemon Squeezy, but could you please sort out this mess?
FYI Lemon Squeezy has worked right, I can access my license & downloads there without issues, it seems that the system on your website has messed up.
Hi George,
We're really sorry to hear that you couldn't use the 'EARLYBIRD' code for the offers. The offer was for a limited period, and we forgot to update it on our site. We apologize for the oversight. If you contacted our support before making a purchase, we will definitely make sure that you can still take advantage of the offer.
Recently, we've switched to Lemon Squeezy and are aware that some issues on our site related to orders need to be updated. We'll fix those issues as soon as possible.
Welcome to PickPlugins
Sorry for the issue, we recently moved to Lemon Squeezy, its probably the issue with payment gateway plugin we used for Lemon Squeezy, We are planning to move permanently to Lemon Squeezy for handling order & downloads. we are working for this.
I hope you understand, if you have any issue please keep replying here.
Regards