How to add screenshots?

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Not getting mails after registration

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Ticket for: User Verification

Krishna Kanth

Aug 28, 2019 10:17 PM 1 Answers

Member Since Aug 2019

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User not getting confirmation mail after registration. Can you please check it once. Under email templates->New User Registered-> I updated Email To: (Copy) with {user_email}. But there was no change. Please update this, and save me.

I already submitted a ticket with this issue.

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PickPlugins

Aug 28, 2019

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Welcome to our forum.

I just logged-in your admin, deactivate user verification plugin and try to register by default register link https://auditionsadda-v4.ncinc.io/wp-login.php?action=register

Still, i don't get the welcome mail.

I guess the problem on your server email sending issue or 3rd party plugin causes the issue.

you can deactivate 3rd party plugin one by one to check the issue.

Hope you understand.

Regards

Krishna Kanth

- Aug 29, 2019 11:22 AM

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I am getting mail but both the mails are getting to admin. I mean mail with activation button also getting to admin instead of User.