my site is crashing

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my site is crashing 1
shehryar
Oct 16, 2024 12:18 AM 1 Answers
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whenever i am installing Product Slider for WooCommerce by PickPlugins, my site crashes. When i unisntall  it my website runs again normal. please resolve this issue.

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my site is crashing 2
Azizul Raju
Oct 16, 2024
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Hi Shehryar,
Previously, we didn't receive this type of report. Could you please ensure that you have the WooCommerce plugin installed? If it's already activated and the issues still exist, please enable the debug log and check if any errors are listed there that come from our plugin. Forward us the issues, and we'll provide you with a solution.

my site is crashing 3
Azizul Raju
- Oct 20, 2024 09:03 PM
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Thank you for granting us admin access. We have resolved the issue for you.

my site is crashing 4
gulfprime.online
- Oct 18, 2024 09:43 AM
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i did checked and i wasn’t using featured mark in the layout but the issue still continues. my site isnt working

my site is crashing 3
Azizul Raju
- Oct 17, 2024 08:04 PM
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Please update the WooCommerce plugin to the latest version.
Then, while editing the slider, find out which layouts you’re using and go to the ‘edit’ mode.
Carefully check if you’re using the ‘featured’ element in the layout.
If so, please remove it and give it a try.
Here is a screenshot of the ‘featured’ element – https://imgur.com/nkJT4Et.

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