A little new to wordpress. I have the premium version of Post Grid. The featured images don't seem to be showing, unless I'm doing it wrong. Example: I have a post, I paste a youtube video link, wordpress inserts the video. I have everything checked under Layout Settings, Media Source. I create a Page, add the Shortcode. The page displays the Post in the grid, but no image. I will also need to do this for website links.
Also, do you have any good references for explaining what each of the options do?
I have those settings already set to those. I am using version 3.1.17 that I downloaded directly from your site, not from WordPress site.
Does there need to be a featured image already set in the post? I was under the assumption that Post Grid would get the media from the post, hence the "First youtube video from content" option.
I've tried multiple times to contact you through the Contact Us form. I would like a refund. Thanks for the help.
Hi, i have solved the issue, please download and reinstall version 3.1.18
https://pickplugins.com/my-account/
Please check the demo here youtube video from content also working https://pickplugins.com/demo/post-grid/post-grid-media-source/
Regards
I have those settings already set to those. I am using version 3.1.17 that I downloaded directly from your site, not from WordPress site.
Does there need to be a featured image already set in the post? I was under the assumption that Post Grid would get the media from the post, hence the "First youtube video from content" option.
I'm sorry, I had to move on to another solution. Thank you for your time and effort, but I would like to proceed with the refund.
Have you tried last reply. I was able to fix the issue. You need to download and reinstall again.
I do not have any problem to refund. But if you please consider as last try.
Regards
I have those settings already set to those. I am using version 3.1.17 that I downloaded directly from your site, not from WordPress site.
Does there need to be a featured image already set in the post? I was under the assumption that Post Grid would get the media from the post, hence the "First youtube video from content" option.
Welcome to our forum and glad to know you have stated you journey with WordPress.
you will need to set "Featured Image" at top to set top priority, and so on other source. can you please check media source list which on is at top ?
http://imgur.com/a/86kVa
Regards
I have those settings already set to those. I am using version 3.1.17 that I downloaded directly from your site, not from WordPress site.
Does there need to be a featured image already set in the post? I was under the assumption that Post Grid would get the media from the post, hence the “First youtube video from content” option.
Also please check the option "Featured Image linked to post" > Yes, to link thumbnail to post link.
Regards
Hi, i have sent you refund, please let me know.
Regards