Mark as Verified

Ticket for: User Verification
Mark as Verified 1
May 23, 2024 05:04 PM 1 Answers
Member Since Apr 2024
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When I look at the list of users, I see some "Unverified" and "Old User" in the Email Verification column.

If I hover over a record and click "Mark as Verified" nothing seems to happen. The screen quickly reloads, but user record remains in the Unverified state.

Am I missing some settings or why doesn't this "manual verification" work?

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Azizul Raju
May 29, 2024

Sorry for the delayed response, but the feature is working on my side! Would you mind temporarily deactivating all other plugins except user verification and trying it?

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Azizul Raju
- Jun 11, 2024 04:32 PM
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Thank you for your response.
We understand that deactivating other plugins may not be the proper solution, but we are asking you to do so for testing purposes.
First, we need to determine which plugin is causing the issue, so testing them one by one is necessary.
Please share the list of all the plugins that are activated on your site so that we can help you with debugging.

Mark as Verified 6
- Jun 11, 2024 02:00 PM
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OK, it worked when I disabled all other plugins. I haven’t tried them one by one yet since that’s quite time-consuming.

It would be great if this plugin worked with other plugins, too.

We’re currently facing another issue where the “Checking Verification” popup window just keeps circling. The email is verified in the background, but the automatic redirect doesn’t work. This is probably due to other plugins, too, but we need those other plugins, so deactivating them is not a solution.

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