grid settings not working properly

Ticket for: Combo Blocks
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grid settings not working properly 1
luca
May 05, 2024 04:19 PM 1 Answers
Member Since Jan 1970
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Hello,
I've been using you plugin for years, t worked super well. Recently I'm having a recurring problem with the grid settings, which sometimes gets solved by updating the plugin, but most of the time it's there.
The issue is that no matter how I modify the grid settings (e.g number of columns, masonry or tiles, layouts), it shows always the same.
I have some examples:
- this one is theoretically a Masonry grid with 3 columns on desktop view: https://pneumaszov.org/works/
----> what I see is a 1 column layout with huge thumbnail images
- the same issue here, this is also a 3 column masonry grid by settings, but it appears as a 1-column https://pneumaszov.org/media/

I have everything updated, wordpress 6.5.2., Combo blocks 2.2.80.
And I'm using the Disable Gutenberg plugin (version 3.1.1)

Do you have any idea what could cause this problem? And how to solve it? Is it a conflict with the Disable Gutenberg? Or any other plugin?

thank you in advance, I'd really appreciate any hint or tip.
Luca

 

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grid settings not working properly 2
Azizul Raju
May 06, 2024
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Hi Luca,
If you're using a cache plugin, try deactivating it temporarily.
Deactivate other plugins one by one besides Combo Blocks to see if there's a conflict. 

If these steps don't work, send temporary admin access to(support@pickplugins.com) and our expert will solve the issue for you!

grid settings not working properly 3
Azizul Raju
- May 11, 2024 11:35 AM
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We’ve checked, and our grid columns are functioning as intended with your current theme (see screenshot: https://ibb.co/y6bVQDg )

Since the theme seems compatible, it might be related to another plugin. To help us narrow it down, could you try deactivating all plugins except for “Combo Blocks” and see if the grid column issue persists?

grid settings not working properly 4
szabadosluca
- May 10, 2024 03:52 PM
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Hello,
thanks a lot for all the effort! here’s a link to the zipped themes folder: https://drive.google.com/file/d/1fGcZuMe77dNQtdvKupt7pL8BXouYZ1Qi/view?usp=sharing

grid settings not working properly 3
Azizul Raju
- May 10, 2024 12:54 PM
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Hi,
Unfortunately, we can’t directly edit your theme files. However, we’d love to investigate the issue further to assist you. Would you be comfortable creating a compressed file (ZIP) of your theme folder and sharing it with us?
You can upload the ZIP file to a platform like Google Drive and then share the link with us securely.

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