Filter categories do not work on mobile devices

Ticket for: Team Showcase
Filter categories do not work on mobile devices 1
Dec 20, 2023 11:07 PM 1 Answers
Member Since Jan 1970
Unsolved Solved Mark as Solved Mark as Unsolved
Subscribed Subscribe Not subscribe

When I am browsing the "Team" section from a mobile device, it does not let me click on the categories that filter the team members (partners, of counsel, associates, support staff):


Could you tell me what the problem is and how to solve it?

Thanks in advance.

0 Subscribers
Submit Answer
Please login to submit answer.
1 Answers
Sort By:
Best Answer
Filter categories do not work on mobile devices 2
Azizul Raju
Dec 25, 2023

I just double-checked on my end, and everything seems to be working as expected. However, I noticed that the active color isn't showing up for you. I took a closer look and found a clue:

It appears that a custom CSS rule is overriding the active color, making the background transparent.

I've captured a screenshot to show you exactly where this rule is located -

Filter categories do not work on mobile devices 3
- Jan 14, 2024 11:17 PM
Flag (0)

Hi, but the problem is that clicking on the categories (partners, of counsel…) does not work on any mobile device. On the computer the filter works correctly, but on mobile devices it does nothing when you click and the team members are not filtered. The css rule that you indicate (transparent background) I don’t know what it affects because as I said, although this rule is there, the filter works on computer but not on mobiles. Please, tell me how to fix it because I need to fix it as soon as possible so that the filter works on all devices. For anything else, I have given you access to the administrator. Thank you very much in advance.

Sign in to Reply
Replying as Submit