Email not always being sent

Ticket for: User Verification
Email not always being sent 1
James Thorpe
May 02, 2024 06:11 PM 1 Answers
Member Since Jan 1970
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Hi Team,

We have been using your service successfully for about 2 years. However we are finding on high volume days a numbe rof emails are not being sent.

We can go to the user in wordpress and  'resend verification email' manually, and it is successful, but do you have any thoughts on why its not sending in the first place?

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Email not always being sent 2
Azizul Raju
May 03, 2024

Hi, are you using the latest version 2.0.23?

Email not always being sent 3
Azizul Raju
- May 04, 2024 09:06 AM
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We’re happy to hear you’ve identified the issue. Please don’t hesitate to reach out if you encounter any further problems or have any questions.

Email not always being sent 4
- May 04, 2024 07:24 AM
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I think the issue is not with the plugin but with our mailer. We are sending our WordPress emails from our Gmail account, and Gmail has a daily limit on emails’s…this is what’s causing the issue.
Thank you for your support.

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