How to add screenshots?

<div id="ui-id-1" class="pga312ad31b23b-accordion-header pga312ad31b23b accordion-header" role="tab" aria-controls="ui-id-2" aria-selected="false" aria-expanded="false" tabindex="-1">nttttttt<span class="accordion-icon accordion-icon">nttttt<span class="accordion-icon-idle fas fa-angle-down"></span><span class="accordion-icon-toggle fas fa-angle-up"></span>tttt</span>ntttttttttttt<div index=""ntttt class="pga312ad31b23b-accordion-header-label accordion-header-label" >nttttttttttttHow to add screenshots?ttttttttttt</div>ntttttttt</div>ntt<div class="accordion-content" id="ui-id-2" aria-labelledby="ui-id-1" role="tabpanel" aria-hidden="false">ntttn<div class="pgfd7706624629 pg-text-wrapper" id="pgfd7706624629">n <div class="pg-text">n Please useu00a0<a href="https://imgur.com/upload" target="_blank" rel="noreferrer noopener">https://imgur.com/upload</a>u00a0to upload your screenshot and share the URL here. </div>n </div>ntt</div>

How to add the attached files?

<div id="ui-id-1" class="pgcaa9ec08a5e4-accordion-header pgcaa9ec08a5e4 accordion-header" role="tab" aria-controls="ui-id-2" aria-selected="false" aria-expanded="false" tabindex="-1">ntttttttttttt<div index=""ntttt class="pgcaa9ec08a5e4-accordion-header-label accordion-header-label" >nttttttttttttHow to add the attached files?ttttttttttt</div>ntttttttt</div>ntt<div class="accordion-content" id="ui-id-2" aria-labelledby="ui-id-1" role="tabpanel" aria-hidden="false">ntttn<p>You can't upload any files or attachments to our server directly for security reasons, you can use 3rd party website and share the file URL here. here is the top file-sharing website you can use.<br>dropbox.com<br>mediafire.com<br>drive.google.com<br>onedrive.live.com</p>ntt</div>

Email not always being sent

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Ticket for: User Verification

James Thorpe

May 02, 2024 06:11 PM 1 Answers

Member Since Jan 1970

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Hi Team,

We have been using your service successfully for about 2 years. However we are finding on high volume days a numbe rof emails are not being sent.

We can go to the user in wordpress and 'resend verification email' manually, and it is successful, but do you have any thoughts on why its not sending in the first place?

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Azizul Raju

May 03, 2024

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Hi, are you using the latest version 2.0.23?

Azizul Raju

- May 04, 2024 09:06 AM

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We’re happy to hear you’ve identified the issue. Please don’t hesitate to reach out if you encounter any further problems or have any questions.

jamesthorpe50

- May 04, 2024 07:24 AM

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I think the issue is not with the plugin but with our mailer. We are sending our WordPress emails from our Gmail account, and Gmail has a daily limit on emails’s…this is what’s causing the issue.
Thank you for your support.