It was such a bad experience ordering from you guys. I paid and 3 hours later still do not have my licence keys. Now i have requested a refund and that will probably take forever as well.
They wrote to me saying I cancelled my order which I did not. Obviously they can see the money in their account so they know I have paid.
I would not encourage anyone to purchase any of these plugins.
Apologize for late reply,
I have already replied your mail.
your access should made instantly after completed the payment but its might be issue bad happening with you.
I can see your canceled order with payment already made. the issue sometime happening for following reason
# you take long time to complete the payment
# payment screen unexpectedly closed.
# cookie got expired during payment.
# and payment gateway server issue.
We are really sorry to see this is happening with you. if you still need the product i can manually complete the order and you can access to download otherwise i will submit refund request to our payment gateway.
Let me know if you still interested in our plugin.
Regards
Thanks for the refund. I am no longer interested.
Thanks for your reply & you are welcome. Regards