Tidio Live Chat is a comprehensive customer support tool that integrates seamlessly into WordPress websites, offering live chat, messaging, and chatbot automation. This plugin is designed to help businesses connect with their visitors in real-time, providing immediate assistance and improving customer satisfaction. Tidio enables businesses to engage with customers across multiple channels, including live chat, email, and Facebook Messenger, all from a unified inbox. The intuitive interface makes it easy for agents to manage conversations, track responses, and respond swiftly to inquiries.
In addition to live chat, Tidio also features powerful automation tools, including customizable bots that can handle frequently asked questions, schedule appointments, and even help with order tracking. The plugin offers advanced analytics and reporting features, allowing businesses to track the effectiveness of their customer support and identify trends. With a user-friendly setup and a range of integrations with tools like Shopify, WooCommerce, and Google Analytics, Tidio is an excellent choice for businesses of all sizes looking to enhance their customer service and communication capabilities.
Features
- Live chat support with real-time messaging.
- Multi-channel support (Email, Messenger, etc.).
- Chatbot automation for handling common inquiries.
- Customizable chat widget to match website design.
- Easy integration with WooCommerce, Shopify, and other platforms.
- Visitor tracking and detailed analytics.
- Team collaboration with shared inbox and internal notes.
- Mobile apps for iOS and Android.
- Pre-built templates for automated responses.
- Customizable triggers to initiate chats.
Highlighted Features
- Multi-channel support (Live Chat, Email, Messenger).
- Powerful chatbot automation to assist with common tasks.
- Advanced visitor tracking and reporting for optimized support.
Pricing Page URL
For pricing details, visit:
Tidio Pricing