SugarCRM is a comprehensive customer relationship management platform designed to help businesses manage sales, marketing, and customer service operations. Founded in 2004, SugarCRM offers a range of tools to automate workflows, enhance customer engagement, and drive business growth. Its flexible and customizable solutions cater to organizations of various sizes and industries, enabling them to create tailored experiences for their customers.
With a focus on user-friendly interfaces and advanced analytics, SugarCRM empowers teams to make informed decisions and improve productivity. The platform’s integration capabilities allow seamless connectivity with various third-party applications, ensuring a cohesive ecosystem for business operations. Additionally, SugarCRM’s commitment to data security and compliance provides businesses with confidence in managing their customer information.
Features:
- Sales Automation: Streamline sales processes with tools for lead and opportunity management.
- Marketing Automation: Execute targeted campaigns and track performance metrics.
- Customer Service Management: Manage customer inquiries and support tickets efficiently.
- AI-Powered Insights: Leverage artificial intelligence for predictive analytics and decision support.
- Customizable Dashboards: Create personalized views to monitor key performance indicators.
- Mobile Access: Access CRM functionalities on the go with mobile applications.
- Integration Capabilities: Connect with various third-party applications to extend functionality.
- Workflow Automation: Automate routine tasks to enhance efficiency.
- Data Security: Ensure data protection with robust security measures.
Offers:
- Free Trial: Explore the platform’s features with a trial period.
- Discounted Annual Plans: Save on costs with annual billing options.
- Bundled Packages: Access multiple functionalities in comprehensive packages.
Additional Information:
- Has Blogs? Yes, SugarCRM maintains an active blog.
- Has a Careers Page? Yes, SugarCRM has a careers page.
- Has Press Page? Yes, SugarCRM has a press page.
- Has Book A Demo Page? Yes, SugarCRM offers options to request a demo.
Pricing:
- Pay-as-you-go: No, SugarCRM does not offer pay-as-you-go pricing.
- Lifetime Price: No, SugarCRM does not offer lifetime pricing.
- Free Plan: No, SugarCRM does not offer a free plan.
- Monthly Price: No, SugarCRM does not offer monthly billing; plans are billed annually.
- Yearly Price: Yes, annual billing options are available.
- Enterprise Price: Yes, enterprise-level pricing is available.
- Starting Price Value: Starts at $19 per user per month for the Essentials plan, billed annually.
- Min Price/Year: Approximately $684 per year for the Essentials plan (3-user minimum).
- Max Price/Year: Approximately $16,200 per year for the Premier plan (10-user minimum).
- Money-back Guarantee: No, SugarCRM does not offer a money-back guarantee.
Packages and Features:
- Cloud Hosting: No, SugarCRM does not offer cloud hosting services.
- WordPress Hosting: No, SugarCRM does not provide WordPress hosting.
- VPS Hosting: No, SugarCRM does not offer VPS hosting.
- Dedicated Hosting: No, SugarCRM does not provide dedicated hosting.
- Email/Webmail Hosting: No, SugarCRM does not offer standalone email hosting.
- Website Builder: No, SugarCRM does not provide a website builder.
- Free Domain Offered: No, SugarCRM does not offer free domains.
- Shared Hosting: No, SugarCRM does not provide shared hosting services.
About Us:
- Company Size: Over 500 employees.
- CEO Name: Craig Charlton.
- Director Name: Information on specific directors can be found on SugarCRM’s leadership page.
- Company Founded Year: 2004.
- Affiliate Program: Yes, SugarCRM has an affiliate program.
Support:
- 24/7 Customer Support: No, SugarCRM does not offer 24/7 customer support.
- Live Chat: Yes, SugarCRM offers live chat support.
- Support Ticket System: Yes, available through the SugarCRM Help Center.
- Email Support: Yes, email support is available.
- Phone Support: Yes, phone support is available.
- AI Agent Support: No, SugarCRM does not offer AI agent support.
- Reviews URL: Yes, SugarCRM has reviews on various platforms.
- Google Reviews URL: Not available.
- Trustpilot URL: Not available.
Contacts:
- Email: Contact form available on the website.
- Phone: +1 (877) 842-7276.
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