Slack is a leading communication and collaboration platform designed to streamline team interactions and enhance productivity. Founded in 2009 by Stewart Butterfield, Eric Costello, Cal Henderson, and Serguei Mourachov, Slack has become integral to many organizations worldwide, offering a centralized space for messaging, file sharing, and integration with various tools. In 2021, Salesforce acquired Slack, further expanding its capabilities within the enterprise ecosystem.
With a user-friendly interface and robust features, Slack facilitates seamless communication across teams, whether working remotely or in-office. Its versatility and integration options make it a preferred choice for businesses aiming to improve internal communication and project management.
Features:
- Channels: Organize conversations by topics, projects, or departments to keep discussions focused and accessible.
- Direct Messaging: Communicate privately with colleagues for one-on-one conversations.
- Huddles: Initiate audio and video calls for real-time discussions.
- File Sharing: Share documents, images, and other files directly within conversations.
- Integrations: Connect with numerous third-party applications like Google Drive, Trello, and more to streamline workflows.
- Workflow Builder: Automate routine tasks without coding to enhance efficiency.
- Search Functionality: Quickly find past conversations and files with advanced search options.
- Slack Connect: Collaborate with external partners and clients within the platform securely.
- Canvases: Create rich, flexible documents within Slack for notes, newsletters, or technical documents.
- Lists: Manage tasks by creating to-do lists directly within Slack, customizable with due dates and tags.
Offers:
- Free Plan: Access to basic features suitable for small teams or project-based work.
- Pro Plan: Enhanced features for small to medium-sized businesses at $8.75 per user per month when billed monthly.
- Business+ Plan: Advanced features for larger organizations at $15 per user per month when billed monthly.
- Enterprise Grid: Tailored solutions for large enterprises with advanced compliance and security needs; pricing available upon request.
Additional Information:
- Blogs: Yes, Slack maintains an active blog covering product updates, company news, and industry insights.
- Careers Page: Yes, Slack offers a careers page listing current job openings.
- Press Page: Yes, Slack provides a press page with media resources and company announcements.
- Book a Demo Page: Yes, potential customers can request a demo to explore Slack’s features.
Pricing:
- Pay-as-you-go: Not available; Slack operates on a subscription model.
- Lifetime Price: Not available; pricing is subscription-based.
- Free Plan: Yes, with limited features suitable for small teams.
- Monthly Price: Yes, starting at $8.75 per user per month for the Pro plan.
- Yearly Price: Yes, discounted rates are available for annual billing.
- Enterprise Price: Yes, customized pricing for Enterprise Grid is available upon request.
- Starting Price Value: $8.75 per user per month for the Pro plan when billed monthly.
- Minimum Price/Year: Approximately $87 per user per year for the Pro plan when billed annually.
- Maximum Price/Year: Varies based on the plan and additional features selected; Enterprise Grid pricing is customized.
- Money-back Guarantee: Not specified; customers should review Slack’s terms of service for details.
About Us:
- Company Size: Approximately 2,545 employees as of January 2021.
- CEO Name: Denise Dresser (appointed in November 2023).
- Director Name: Specific director names are not publicly listed.
- Company Founded Year: 2009.
- Affiliate Program: Yes, Slack has an affiliate program.
Support:
- 24/7 Customer Support: Not specified; support availability may vary based on the plan.
- Live Chat: Not specified; support channels include email and help center resources.
- Support Ticket System: Yes, customers can submit support requests.
- Email Support: Yes, available for all users.
- Phone Support: Not specified; primary support is through email and help center.
- AI Agent Support: Not specified.
- Reviews URL: Not specified; users can find reviews on various third-party platforms.
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