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Ivan French
Hello, I set up everything and the emails to verify the account works, but when we click Activate, it redirects to the wp-login page with no indication if the verification worked. I checked under Users and the test user is still not verified after clicking the Activation link. When I try to sign in, it says "Error: Verify your email first! Resend verification email." When I click "resend verification email", the email is not resent. As if the clicking of the verification link is not working. I suspect it is the shortcode. I have the classic editor, so I just paste the shortcode on the text editor of the dedicated Verification page. Please advise, thanks!
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Hi Ivan, Welcome to PickPlugins.
Are you using any other verification type plugins along with User Verification? Could you please check if you got multiple verification emails with links? Also, I'm wondering what type of form you are using. Is it a WordPress default form or a custom form? Please share your website URL if possible
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Also, let us know the version of your User Verification plugin. In our latest version, you don’t need to use shortcode! You can select a specific page from the settings option.
screenshot: https://i.imgur.com/3dJhZSP.png